Return and Refund Policy

 

Refund Policy

Last updated: [01/26/2026]

At Oh Baby and Fitness, your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • Items must be returned in original packaging
  • Proof of purchase (order number or receipt) is required

 

Non-Returnable Items

  • Due to hygiene and safety reasons, the following items are non-returnable:
  • Baby products that have been opened or used
  • Personal care, wellness, or fitness items once opened
  • Gift cards
  • Clearance or final sale items

Refunds

  • Once your return is received and inspected, we will notify you of the status of your refund.
  • Approved refunds will be issued to the original payment method
  • Refunds typically process within 5–10 business days, depending on your bank or payment provider
  • Please note:
  • Original shipping charges are non-refundable
  • Return shipping costs are the customer’s responsibility unless the item was defective or incorrect
  • Please contact us before returning any items as shipping address is different from return address
  • Exchanges
  • We only replace items if they are defective, damaged, or incorrect.
  • To request an exchange, please contact us within 7 days of delivery with:
  • Your order number
  • Clear photos showing the issue
  • Damaged or Incorrect Items
  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will make it right at no additional cost to you.
  • Late or Missing Refunds
  • If you haven’t received your refund:
  • Check your bank account again
  • Contact your credit card company (processing times vary)
  • Contact your bank
  • If you’ve done all of this and still have not received your refund, please contact us.

Contact Us

For questions about returns or refunds, contact us at:
📧 support@ohbabyandfitness.store